The value we offer to brokers and clients
As a lead insurer, our team has extensive experience in handling the most complex, contentious and often high-profile claims seen in the market over the past 30 years.
With expertise spanning industries, geographies, legal frameworks, and even dark web-related complexities, we’ve seen it all - almost.
If there's a better way of doing something we like to think we will find it, because every client deserves to feel heard, supported and confident that they’ll receive a fair resolution.
Find out more about our Claims Philosophy.
The awards below recognise excellence across the sector – and are a testimony not just to the hard work of our Claims Team, but to its collaborative and innovative approach.
Please join us in congratulating Abigail Smythe, Claims Adjuster, who was named Young Claims Professional of the Year at last night's LMF Market People Awards, recognising how her hard work is having a positive impact on clients and the industry as a whole.
We continue to advance the way we manage claims and are committed to paying our end clients faster. Catastrophes are a high urgency, high visibility event for the market and our focus is always on the dislocated families and businesses impaired.