Operations team in London | Brit Careers | Brit Insurance


Discover a strategic and logical problem-solving team.

Are you a detail-oriented and organised individual with skills of logical thinking? If you thrive in a challenging career that requires exceptional organisational skills, join our operations team at Brit.

As a part of our team, you’ll be immersed in a dynamic and fast-paced environment at the forefront of the insurance industry. From solving complex problems to implementing efficient business solutions, our team is dedicated to ensuring smooth operations and
managing risk effectively. We offer exciting opportunities for career growth in a supportive and inclusive environment, where your analytical skills will be nurtured and valued. Join our operations team at Brit today and discover why we’re known for fostering excellence in logical reasoning and organisational prowess.


types of roles

Types of operations roles available?

Our operations department has a variety of teams ranging from deeply technical roles to broader overarching roles, each one as valuable as the other. Here are some examples of the different types of operations roles we’ve available and their responsibilities:


Underwriting operations team roles:

  • Underwriting assistants – which is the first step towards becoming an underwriter.
  • Analytical roles – look at understanding operational performance.
  • Delegated underwriting analyst and technician roles – maintaining controls over global distribution of insurance products through coverholder
  • Credit control roles – are responsible for working with broking partners to make sure we’re receiving premiums for the policies we’ve written


Procurement Team roles:

  • Procurement Managers - negotiating a wide range of contracts (from IT to Facilities to Professional Services) ensuring the best prices and terms for Brit


Business Transformation and Improvements Team Roles:

  • Business transformation roles – work with the wider business to help all areas of the business improve.

View all of our open positions on our career's portal

types of roles


Educational and experience requirements for a junior Operations role

We’ve several junior operations roles available that are suitable for talented school leavers with A-level qualifications, as well as a few apprenticeship positions within underwriting operations. However, there are some educational and experience requirements that you
should know about.

  • Strong academic performance, either at school or graduate level (or equivalent).
  • Excellent IT knowledge and skills.
  • Most roles require some experience within the insurance sector

Although most of our employees are graduates, we’re open to hearing from anyone who is passionate about the insurance industry. Who is prepared to work hard with the knowledge that they currently have, to help the company succeed.


Essential skills for a member of the operations team at Brit

Our Operations Team is made up of a range of experience and ability, meaning everyone brings something different to the team, which is what leads to our success. Although we enjoy having a lot of unique attributes within our team and understand each role may be slightly different, there are a few essential skills we look for in our candidates and see as vital to our team’s success.

  • Logical mindset – needs to be focussed and break tasks down efficiently.
  • Good organisation skills – vital to staying on top of tasks.
  • Out of the box problem solver – who isn’t afraid of thinking differently.


Day in the life

A day in the life of an operations team member

The work of an operations team member is unique to each day and specific role. As a member of the Brit operations team here are some activities you can expect as part of your day-to-day with us.
As an operations team member you’ll;

  • Work closely with internal colleagues on day-to-day tasks and activity such as processing insurance details or working on insurance requests.
  • Regular meetings with other business areas to talk metrics and performance.
  • Help to find areas of improvements and develop new ways of working.
  • Get involved with project work across the business.

Your contributions will be critical to the success of our team and our overall strategy. So, join us and make your mark on the future of our business.

Day in the life


What do our current Operations team think?

Discover what our current and former employees have to say about working in our operations department:


Operations is an essential part of the business – and it’s critical to Brit’s future. We’re investing heavily in artificial intelligence and robotic process automation – and it’s incredibly exciting to be introducing unique, cutting-edge technologies to the business. This helps colleagues find new ways of working and to do their jobs better. I’ve been in Operations roles since I left university and I can honestly say that the people in our team are the best I’ve ever worked with; experienced, friendly and always willing to share what they know.

Neil Allen Head of Process Management

Watch this video of our Operations team talking about their roles and what they love about working at Brit.

Ready to apply

Why join Brit insurance?

We’re committed to creating a workplace where everyone can thrive. Being based in London it’s important that we reflect the culture here which is why we believe that inclusion and diversity are essential to our success, and we’re constantly working to create an environment that is welcoming, inclusive, supportive and full of opportunities like:

  • Working with a team of experts who are passionate about what they do.
  • Making a real impact on the success of our business.
  • Gaining experience across a range of finance disciplines.
  • Receiving ongoing professional development and support.
  • Working in a dynamic and fast-paced environment.
  • Being part of a company that values inclusivity and diversity.

Whether you're just starting your career or you're an experienced finance professional, we offer a range of opportunities for personal and professional growth. Find out more about why you should join our team, please visit our 'Why Brit?' page.

Ready to apply?

We welcome applications from all backgrounds and experiences, so if you're ready to take the next step in your operations career, we want to hear from you. Check out our current job openings at our offices in London or get in touch with us to learn more about opportunities
at Brit Insurance. We look forward to hearing from you soon.

Ready to apply