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overview

Our team is highly experienced at both senior and adjuster levels, and has successfully managed claims arising from some of the market’s most challenging events.

We know when to fast track the simple things – and how best to address more complex issues. Should the worst happen, our team of claims professionals are committed to helping those affected not only to move on from the incident, but to move forward. 

an Award winning team

Our team received two awards at the LMA Claims awards on 20 October 2019. Freya Williams received 'Young Claims professional of the year' and the Claims team were awarded 'Claims team of the year'. 

in December 2019 the team were also awarded  Claims Team of the Year for the second year running at the Insurance Day London Market Awards. 

These awards reflect our strong focus on enhancing the end customer experience alongside our ability to use innovation to improve both service levels and efficiency. 

We continue to advance the way we manage claims and are committed to paying our end clients faster. Catastrophes are a high urgency, high visibility event for the market and our focus is always on the dislocated families and businesses impaired.

Sheel Sawhney Group Head of Claims