Our team is highly experienced at both senior and adjuster levels, and has successfully managed claims arising from some of the market’s most challenging events.

We know when to fast track the simple things – and how best to address more complex issues. Should the worst happen, our team of claims professionals are committed to helping those affected not only to move on from the incident, but to move forward. 

We’re delighted that Brit’s Claims team was named ‘Claims Team of the Year’ at the 2021 National Insurance Awards and at the 2021 British Claims Awards. The awards recognise excellence across the sector – and are a testimony not just to the hard work of our 60-strong team, but to its collaborative and innovative approach. Read more

Our team received two awards at the LMA Claims awards on 20 October 2019. Freya Williams received 'Young Claims professional of the year' and the Claims team were awarded 'Claims team of the year'. 

in December 2019 the team were also awarded  Claims Team of the Year for the second year running at the Insurance Day London Market Awards. 

These awards reflect our strong focus on enhancing the end customer experience alongside our ability to use innovation to improve both service levels and efficiency.