Vision

Our vision is to be a leading international general insurance and reinsurance group. This will be delivered through significant size, scale and diversity. At all times in the pursuit of responsible growth we will continue to have a relentless focus on improving our return on equity.

We will achieve our vision by delivering on our long-term objectives of:

• Increasing our spread of reach across diverse sectors such as international territories and capital markets, while executing through Strategic Business Units (SBUs) which use multi-channel distribution.
• Building balanced, diversified portfolios of sustainable business, targeted predominantly at the small and medium end of our chosen market sectors.
• Developing our financial diversity to drive down our effective cost of capital by using a range of capital and debt, and attracting third-party or ‘virtual’ capital.
• Developing a significant stream of non-capital intensive fee income that uses our risk origination, risk pricing and loss adjusting excellence.
• Managing our portfolio against our Group risk appetite to create a strong and flexible balance sheet.
• Enhancing our asset management capabilities through optimising our asset allocation, fund manager selection and in-house fund management skills.
• Differentiating ourselves through our communication and execution to deliver service excellence to those we work with, whether as customers, brokers or colleagues.
• Enhancing returns through sustainable operational effectiveness and efficiency to create long-term advantage.
• Being recognised as the employer of choice for key talent.